Shipping Policy

🚚 Findology Shipping Policy

At Findology, we partner with trusted global suppliers to bring you the internet’s smartest, trendiest products. Because many items ship directly from our fulfillment partners, shipping times may vary — but transparency is always our priority.

📦 Order Processing

  • ⏱️ Orders are processed within 1–3 business days

  • 🧠 Smart tracking updates delivered straight to your email

  • 🚫 Orders cannot be changed once processing begins

🌍 Shipping Times

Most of our items ship from international warehouses (USA, UK, EU, or Asia).

Estimated delivery:

  • USA: 7–18 business days

  • Canada: 10–20 business days

  • UK/EU: 7–18 business days

  • Australia: 7–20 business days

  • Rest of World: 10–25 business days

Note: Actual times may vary due to customs, seasonal volume, and carrier performance.

💌 Tracking Information

  • You will receive a tracking number once your order ships

  • Tracking may take 2–5 days to update after dispatch

  • If your tracking number hasn’t updated in 10 days, contact us

🚫 Incorrect Addresses

Please double-check your shipping details at checkout.
Findology is not responsible for orders shipped to:

  • Incorrect addresses

  • Missing apartment/suite numbers

  • Unclaimed packages

📬 Lost or Delayed Packages

Your order qualifies for a full refund or reshipment if:

  • Tracking shows no movement for 30+ days, or

  • The tracking number is invalid and the carrier confirms it lost

💬 Need Help?

Our support team is always here for you.
Email us anytime at support@findology.shop.